These words are not complicated. As nurses, we say this everyday without recognizing the potential impact we can have on someone's life. While assisting in an online crisis intervention, these words are saving lives.
As society becomes more accustomed to sharing our lives openly using social media tools, it only makes sense that persons needing assistance will reach out through this same method. Who is there to offer help? This is where Real Time Crisis comes in.
The concept for Real Time Crisis grew from a focus group comprised of leaders within community mental health, education, social services, law, probation, transit safety, policing, nursing and most importantly persons with lived experience. We have built a collaborative team of professionals all passionate about making a difference and bridging the gaps in our current system.
Our focus is on prevention of mental health crisis. We are proactive in a currently reactive system. We recognize the importance of a "Listen More, Talk Less" approach. Through direct online engagement with the person in distress we provide support and assess level of risk. Communication occurs through private messaging for confidentiality. We incorporate a level of response that is appropriate to the level of risk. Safety of the person at risk and all service providers is of paramount importance.
We are real professionals intervening in real time. I look forward to sharing more information as we move forward in becoming fully operational. Thank you to our team members, followers and all those lending support as we proceed with this exciting new venture.